FAQ

CigarTone FAQ

What makes CigarTone speakers different from other Bluetooth speakers?

CigarTone speakers are handcrafted from luxury wooden cigar boxes, giving each piece a unique look and feel. The wood cavity and natural resonance help produce a rich, soulful sound that stands apart from generic plastic enclosures. (CigarTone)

What materials are used in a CigarTone speaker?

Each unit is built inside a genuine cigar box — often reclaimed luxury wood — paired with high-fidelity 3″ full-range drivers and a 30-watt Bluetooth amplifier with a USB-C power port. (CigarTone)

Is every speaker exactly the same?

No. Because each speaker uses a real cigar box with its own grain, markings, and character, every box is unique. This means no two CigarTones look identical — even though they share the same premium components and sound quality. (CigarTone)

Can I play music from my phone/laptop/tablet?

Yes — all CigarTone speakers connect via Bluetooth 5.0, making pairing simple and wireless. Once paired, your device will play through the speaker until you disconnect or move out of range. (CigarTone)

How good is the sound quality?

Even at a $99 price point, users report clear, impressive audio with notable bass, crisp highs, and well-balanced performance for its size. That’s partly due to the combination of quality drivers and a resonant wooden enclosure. (CigarTone)

Is it loud enough for a party?

CigarTone is designed more for ambient listening — desks, offices, studies, and cozy gatherings — rather than booming party sound. It fills a room comfortably, but it isn’t meant to replace large PA systems or high-output party speakers. (CigarTone)

Does it come with accessories?

Yes — each speaker includes a USB-C power cord so you can start listening right out of the box. (CigarTone)

Are the speakers waterproof or fireproof?

No. Because they’re built from real wood and handcrafted materials, CigarTone speakers are not waterproof or fireproof. They’re meant for indoor use in normal environments. (CigarTone)

What kind of warranty do you offer?

The site mentions a comprehensive warranty: typically 2 years for manufacturing defects and 1 year for the electrical components. This gives some peace of mind for everyday use. (CigarTone)

How long does shipping take?

Orders are shipped within the USA with an estimated delivery window of 3–5 business days after shipment. (CigarTone)

Can I pay over time?

Yes — the site offers buy now, pay later options with 0% interest through Shop Pay, so you can split payments without extra charges. (CigarTone)

What if I want to return or exchange it?

Easy returns are supported: just email the team and an exchange will be shipped as soon as your request is processed. (CigarTone)

Is this a gift-ready product?

Absolutely. The handcrafted feel, unique aesthetic, and quality sound make CigarTone a great conversation-starter gift for music lovers, cigar enthusiasts, creators, or anyone who appreciates tactile craftsmanship. (CigarTone)

If you want, I can also draft a strictly technical specs FAQ (more audio-centric details) or an objection-handling FAQthat helps convert better on the product page.